Client Charter ACHIEVEMENT Reporting by JPBD Perak basis on YEARLY.
Here's Client Charter Achievement 2014 JPBD Perak.
Client Charter |
Achievement (percentage) |
Client Charter 1 Organize State Planning Committee meeting three (3) times a year |
100 % |
Client Charter 2 A review of planning APPLICATION FOR PLANNING PERMISSION Not More Than 14 Days |
55.64 % |
Client Charter 3 COORDINATE PREPARATION RT and RKK AND MONITOR Based on the implementation Malaysia Plan Program 5 Years |
100 % |
Client Charter 4 SPECIAL PROJECT PLAN Prepare Within 60 Days |
100 % |
Client Charter 5 HELD A MEETING WITH THE HEAD OF CENTRE (OSC) Two (2) times a year |
33 % |
Client Charter 6 SUBMITTED WRITTEN APPEAL BOARD DECISION TO APPELLANT AND THE RESPONDENTS Within 10 days from date Results Received From Chairman of the Board of Appeal |
100 % |
Client Charter 7 INFORMATION SUPPLY DESIGN (CATEGORY UNRATED) Within 5 Days |
91.3 % |
Client Charter 8 COUNTER TO PROVIDE SERVICES courteous Within 5 Minutes |
100 % |
Client Charter 9 PLANNING REVIEW TO A SITE PLANNING APPLICATIONS Within 30 Days |
95.43 % |
Client Charter 10 DECIDE ON THE APPLICATION FOR PLANNING PERMISSION UNDER SUB SECTION 5 (2), ACT 172 exceeded 108 Day | 100 % |
source : Bahagian Perancangan Korporat JPBD Perak